Services / remote tech support
Tech support, minus the jargon.
I am the one person behind the ohgeeceee network. Fix it yourself with the guides below, or hand it over — remote, in plain language, at a flat rate you will see before we start.
Fix it yourself — browse by problem
Connectivity
No service, dead zones, satellite internet, and Wi-Fi that will not reach the far end of the place.
3 guides → 02Security & Privacy
Passwords, two-factor, phishing, spam texts, and robocalls.
2 guides → 03Hardware & Devices
Printers, smart TVs, streaming sticks, and the gadgets around the house.
2 guides → 04Software & Performance
Slow computers, browser clutter, and moving your photos and files to a new device.
3 guides →Start here
Fix "No Service" and SOS Mode on Your Phone in Rural Areas
Your phone says No Service or shows SOS only. Nine things to try, in order, before you assume there is no signal at all.
ConnectivitySatellite Internet Slow or Dropping Out (Starlink & HughesNet)
Why satellite internet slows down, drops out, and stalls in bad weather — and the settings and placement fixes that actually help.
ConnectivityBoost Home Wi-Fi Across a Large House and Outbuildings
Get Wi-Fi to the far bedroom, the shop, and the barn without buying the wrong gadget. Where to put the router, and when a mesh or a bridge is the right call.
What I can help with
Slow computers
Cleanup, startup trimming, malware and adware removal. Your machine, but faster than it has been in years.
Wi-Fi & networks
Dead zones, router setup, getting the printer on the network and keeping it there.
New device setup
Moving to a new computer or phone — files, photos, accounts, and passwords, all transferred.
Backups & security
A backup plan that actually runs, plus password managers and two-factor done right.
Updates & tune-ups
OS updates, driver wrangling, full storage drives, mystery error messages.
Small business IT
Email, shared files, and the everyday tech a small shop runs on — without a contract.
How it works
Plain words are fine. "It is slow and the thingy pops up" is a perfectly good diagnosis.
A secure screen-share where you watch everything I do — and can ask questions the whole time.
You get a written summary of what changed and how to keep it from happening again.
Something broken? Let us fix it.
Flat, up-front pricing — you will see the exact rate on the booking page before you pay. No hourly meters running in the background.
Book a session →REMOTE SESSIONS ONLY — ANYWHERE IN THE US — FLAT RATE, UP FRONT